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Reliance Jio Infocomm Limited (commonly known as Jio) is an Indian telecommunications company and a subsidiary of Jio Platforms. Headquartered in Navi Mumbai, Jio has significantly transformed the Indian digital services landscape since its public launch in September 2016. The company operates a national LTE network with coverage across all 22 telecom circles in India and offers 5G, 4G, and 4G+ services. Jio's vision is to build technology-enabled product platforms for a Digital Society, leveraging indigenously developed technologies to serve global markets
Products and Services
Jio offers a comprehensive ecosystem of network, devices, applications, and content, driving digital transformation across India. Their products and services cater to both individual consumers and businesses:
Connectivity Services:
Mobile Broadband: Offers 4G, 4G+, and 5G services with high-speed data and voice (Voice over LTE - VoLTE).
JioFiber / JioAirFiber: High-speed broadband services for homes and businesses.
Internet Leased Line (ILL): Dedicated, high-speed, and reliable internet connectivity for businesses.
MPLS VPN: Secure private enterprise connectivity across geographically distributed locations.
SD-WAN: Next-generation Cloud-enabled WAN solution for businesses.
JioConnect: Outdoor LTE devices for improved signal reception.
JioFi: Personal 4G hotspots.
Devices:
JioPhone Series: Ultra-affordable smartphones (e.g., JioPhone Prima, JioBharat series).
JioBook: Laptops designed for productivity and entertainment.
JioTag Go / JioTag Air: Tracking devices.
JioMotive: End-to-end vehicle telematics and monitoring solutions.
Bluetooth Game Controller (JGC 100)
WiFi Mesh Extenders
USB Camera, JioRemote, Chargers, and Batteries for Jio devices.
Applications and Digital Platforms:
MyJio App: A self-care app for managing Jio services.
JioCinema, JioSaavn, JioTV: Entertainment and content streaming.
JioMart: E-commerce platform, integrating with WhatsApp for commerce solutions.
JioMeet: Secure video conferencing solution.
JioAds: Marketing solutions.
JioBusiness Solutions:
Cloud Infrastructure: Cloud Server in a Box, Compute, Databases, Networking, Storage, Hybrid + Multicloud solutions.
AI + Machine Learning: Leverage AI and ML for actionable insights.
Analytics: Drive insights from business data.
Edge Internet of Things (IoT): Smart asset solutions (e.g., Smart Connected Coolers, Smart Electricity Metering, Smart EV Charging, Smart Fleet Management, Smart Genset Monitoring, Smart Street Lighting).
Cybersecurity: CyberSOC for real-time threat detection.
JioCX: Omnichannel customer engagement platform (SMS, Email, Voice, RCS, WhatsApp).
JioXplor: Maps & location intelligence platform.
Digital Campus: Solutions for smarter education.
IP Centrex / SIP Trunk / Toll-Free Service: Cloud-based business phone systems and voice solutions.
3. Contact Information
Website: https://www.jio.com/
Corporate Office:
5th Floor, Maker Chambers IV, 222, Nariman Point, Mumbai – 400 021, Maharashtra, India.
Tel: +91-22-44770000
Registered Office (Ahmedabad):
Office – 101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad – 380 006, Gujarat, India.
Tel: +91-79-3503 1200
4. Sales Contacts
For Jio Business Solutions:
New User Request a Callback: 1800-8899-444
Existing Customer Support: 1800-8899-333
Email for Business Inquiries: business@jio.com or businesscare@jio.com
Email for Enterprise Care: enterprisecare@jio.com
For General Customer Care (Mobile/JioFiber):
Mobile: 7000770007
JioFiber / JioAirFiber: 7000570005
You can also chat with JioCare through their support page on the website.
Please note that contact details, especially specific phone numbers or email addresses for sales, can sometimes vary or be updated by companies. It is always recommended to refer to the official Jio website for the most current information.
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